Team Leader Masterclass

Teaching Team Leaders the practical skills to build effective teams and deliver business goals

The Team Leader Masterclass is a 3-day practical, intensive, skills-based leadership masterclass designed for operational team leaders. The program shifts the mindset of Team Leaders and enhances their skills to achieve greater results through their team. The Team Leaders Masterclass will tighten the alignment between your employee’s actions, KPI performance and business goals.

Who is the Team Leader Masterclass for?

For those Team Leaders in private companies, who need to enhance their effectiveness in building, managing, and leading a team. Suitable for new and existing Team Leaders in an operational or office environment.

Note, this masterclass is not designed for Senior Managers who are functional leaders who have strategic responsibilities within the business. For Senior Managers, you may be interested in the
OM Leadership Program.

Australian Owner Manager Team Leader Program Flyer Cover


Improve your leadership and management style and performance.

Build an empowered workplace with proactive collaboration.

Develop reliable problem solving models.

Work smarter, not harder with individual action planning and measure your success.

Why should you enrol?

The Team Leader Masterclass is designed to help team leaders become more self-aware and leverage their strengths to lead and manage their team more effectively. They will learn the tools to:

  • Manage team members & build empowered teams and groups
  • Achieve results through leading others
  • Utilise behaviour modification and influencing techniques
  • Engage in difficult discussions and conversations without stress
  • Improve personal organisation and individual action planning
  • Drive measures of success and business KPIs
  • Apply problem solving models and approaches
  • Manage time and work smarter, not harder
  • Speak a language that senior managers understand
  • Collaborate with other Team Leaders and build a network across different industries
Learning model

The Masterclass is made up of a 2-day workshop with a 1-day recall workshop 4 – 6 weeks later. The workshop sessions are practical, interactive and designed around the application of team management tools and techniques to get lasting change. The project applies the skills learned to solve an issue in the workplace that relates to improved profit, productivity, culture, communication or systems.

Masterclass format
  • Small and large group sessions – one on one discussions
  • Feedback panels – case studies – real work examples
  • Business tools and frameworks are used to help participants apply their learning to their business situation.
What subject matter is covered?
  • Behaviour modification models
  • Building empowered workplaces
  • Influencing techniques
  • Having difficult discussions
  • Organisation techniques
  • Measures of success – KPIs
  • Problem solving model
  • Individual action planning
  • Working smarter, not harder

The Program is hosted in several major cities and regional locations in Australia. Click through to the dates and registration page for more details. 

How this masterclass different from others?

Excellent leadership relies heavily on a leadership mindset and communication style. This Masterclass focuses heavily on shifting what you think good leadership looks like, thus learning that how you treat people has a direct impact on how they behave. Team leaders will learn how to identify and stay focused on priorities to stay out of crisis mode and importantly, ensure that delegation and development go hand-in-hand with building team capabilities.

This is a highly interactive practical face-to-face program led by genuine experts who get real results from team leaders. It’s not comparable to online or bums-on-seats types of courses.

Primary Facilitator: Shirley Smith

Shirley Smith has trained and coached over 3,000 people managers at Team Leader, Middle Manager and Senior Manager levels. She is the director of SAS Change Management, a consultancy that creates momentum in organisations by working with the Leadership.

Her previous experience includes:

  • General Manager of Human Resources for a National Hotel Group (1,000 employees).
  • Led change management programs for organisations including American Express, Brambles, NSW Rail, Optus and other private businesses.
  • Training Manager for an Industry Training Committee.
  • District Sales Manager NSW.


  • Majored in Psychology and Sociology at ANU
  • Advanced Management Diploma (Mt Eliza Business School MBA)
  • Accredited in Belbin Team Roles, DISC Profiling, Myers Briggs, Team Management Systems Profiling, IMPACTS Sales Program and Valuing Diversity, Practising Inclusion Program.
Facilitators and Presenters

The OM Leadership Program uses similar models and approaches that are used as part of the Owner Manager Program. This approach ensures participants are gaining practical knowledge from experts and that their learning is aligned with the outcomes of the OMP.

Download Information including Pricing

Next Steps and More Programs

We offer programs for a number of business types and sizes, as well as the business owners and leaders. Click through to view our programs or speak directly to our program director to determine if one of these programs is right for your business.